Beytbnb (“Beytbnb”, “we”, “us”, or “our”) operates a marketplace that connects travelers with hosts offering stays and experiences across Algeria, available on the web and as a mobile application. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have.

By creating an account or otherwise using Beytbnb, you agree to the practices described here. If you do not agree, please do not use the platform.

We collect the following categories of information so the platform can work as intended:

• Account & profile data — your first and last name, email address, phone number, password (stored only as a secure hash), profile photo, and language or currency preferences.
• Identity verification (KYC) data — when you verify your identity or become a host, we collect government-issued identity documents and verification photos to confirm you are a real person and to help keep the community safe.
• Listing & booking data — listings you create or save, reservation dates, guest counts, availability, pricing, and the status and history of your bookings.
• Payment & payout data — payment receipts you upload (for example bank or CCP transfer receipts), payout details for hosts, and the transaction records associated with your bookings. We do not store full card numbers.
• Messages & support content — the content of messages exchanged between guests and hosts, dispute submissions, and the requests you send to our support team.
• Location data — the location of listings and, with your permission, your device location to power map search, nearby results, and the location picker.
• Reviews & ratings — the ratings and reviews you submit or receive.
• Device, security & usage data — IP address, device and browser information, recognized sign-in devices, two-factor authentication settings, push notification tokens, and interaction logs we use to operate, secure, and improve the service.

We use the information we collect to:

• create and manage your account and authenticate you securely;
• enable discovery, listings, reservations, and the booking lifecycle end to end;
• process payments, confirm receipts, and release host payouts;
• verify identity, prevent fraud, and keep guests and hosts safe;
• deliver messaging between guests and hosts and handle disputes and refunds;
• send transactional notifications (email, in-app, and push) about your bookings and account;
• provide customer support and respond to your requests;
• maintain, troubleshoot, and improve the platform; and
• comply with legal obligations and enforce our terms.

We share information only as needed to run the platform:

• Between guests and hosts — when you make or receive a booking, we share the details necessary to complete the stay (such as name, relevant booking information, and messages).
• Service providers — vendors that help us operate the service, such as hosting and infrastructure, identity verification, and notification delivery, acting on our instructions.
• Legal and safety — authorities or third parties when required by law, to enforce our terms, or to protect the rights, property, or safety of our users and the public.

We do not sell your personal information.

We keep your information for as long as your account is active and as needed to provide the service. We may retain certain records longer where required to meet legal, tax, accounting, fraud-prevention, or dispute-resolution obligations. When information is no longer needed, we delete or anonymize it.

We apply technical and organizational safeguards to protect your data, including encrypted transport, hashed passwords, two-factor authentication, recognized-device checks, and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to protect your information.

Depending on your location, you may have the right to:

• access, correct, or update the personal information in your profile;
• request a copy or deletion of your personal information;
• manage notification and push preferences from your account settings;
• control device location permissions through your device or browser; and
• withdraw consent or object to certain processing, where applicable.

You can manage much of this directly from your account settings. To exercise any right we cannot handle in-app, contact us using the details below.

We use cookies and similar technologies to keep you signed in, remember your preferences, secure your session, and understand how the platform is used. You can control cookies through your browser settings, though some features may not work properly if you disable them.

Beytbnb is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a minor has provided us information, contact us and we will take appropriate steps to remove it.

Your information may be processed and stored on servers located outside your country. Where we transfer data internationally, we take steps to ensure it remains protected in line with this policy and applicable law.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you through the app or by email. Your continued use of Beytbnb after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your information, reach us at:

• Email: beytbnbesahel@gmail.com
• Or via our contact page.